At Ciao Bangladesh, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us through any other means. By using our website, you agree to the terms of this policy.

1. Information We Collect

We collect both personal and non-personal information to provide you with a seamless shopping experience.

Personal Information
When you place an order, register an account, or contact us, we may collect the following personal details:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely by third-party payment gateways)
• Order history

Non-Personal Information
We also collect non-personal data, such as:

• Browser type and version
• IP address
• Pages visited on our website
• Device information

2. How We Use Your Information

Your information is used to enhance your shopping experience with us. We may use the data we collect to:

• Process and fulfill your orders
• Communicate order updates, delivery information, or any changes related to your purchase
• Send promotional offers, discounts, or new product announcements (only if you have opted in for marketing communications)
• Improve our website functionality, user experience, and customer service
• Comply with legal obligations

3. How We Protect Your Information

Ciao Bangladesh takes the security of your personal information seriously. We implement a range of security measures, including encryption and secure servers, to protect your data from unauthorized access, disclosure, or misuse. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted partners only to the extent necessary to provide our services, including:

• Payment processors to handle payments securely
• Shipping companies to deliver your orders
• Email service providers to send you order confirmations and updates

In some cases, we may also be required to share your information to comply with legal obligations or to protect the rights, property, or safety of Ciao Bangladesh, our customers, or others.

5. Cookies and Tracking Technologies

Our website uses cookies to collect non-personal information and enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Recognize your preferences
• Keep track of items in your shopping cart
• Analyze site traffic and usage patterns

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

6. Your Rights

As a user of our website, you have certain rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can update or correct inaccurate information in your account.
• Deletion: You can request that we delete your personal information, except where we are required to retain it for legal purposes.
• Opt-Out: You can opt-out of marketing communications at any time by clicking the “unsubscribe” link in any promotional email or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms. This Privacy Policy applies solely to information collected on our site, and we are not responsible for the privacy practices of external websites. We encourage you to review the privacy policies of these third-party websites before sharing any personal information.

8. Changes to This Privacy Policy

Ciao Bangladesh reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns, or requests regarding your privacy, please feel free to contact us:

• Email: info@ciaobd.com
• Phone: 01717-959800, 01794-692605, 01846-495933
• Contact Us
• Address: 52, Togar Wahid Ikram Tower, 40 Feet Main Road, Rajdhani Housing, Mohammadpur, 1207 Dhaka, Bangladesh

By using our website, you consent to the collection and use of your personal data as outlined in this Privacy Policy. Thank you for trusting Ciao Bangladesh with your information!